499net terms of service Bangladesh

These 499net terms of service Bangladesh set out the legally binding rules that apply when you access or use our website, mobile experience, and any related betting or online casino services. By creating an account, making a deposit, placing bets, or using any feature, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must stop using the platform immediately. For additional information on how we handle data and cookies, please review Privacy Policy as part of this agreement.

1. Acceptance of Terms

By accessing, browsing, registering, or using any part of our services, you enter into a legal agreement with us under these Terms. This agreement applies to all features, including betting, account management, payments, and customer support. We may amend, update, or replace these Terms at any time to reflect operational, security, or legal requirements. Updated Terms take effect when posted on the platform, and your continued use after changes are posted means you accept the revised Terms. If you disagree with any change, your only remedy is to stop using the services and request account closure.

2. Eligibility Requirements

You may use the services only if you meet all eligibility requirements in this section. Age: you must be at least 18 years old, and we apply a strict anti-underage policy, including the right to request proof of age at any time. Residency: the services are intended for players in Bangladesh, and you are responsible for confirming that your use complies with local law and any restrictions that apply to you. Legal capacity: you must have full legal capacity to enter into a binding contract. Self-exclusion: if you are in an active self-exclusion period, you must not open a new account or attempt to access services.

3. Account Registration and Security

To register, you must provide accurate and complete information, including your real name, valid phone number (commonly used for bKash or Nagad access), and correct date of birth. You may hold only one account per person, household, IP, or device, and multi-accounting is strictly prohibited; where detected, we may close all related accounts and forfeit balances, bonuses, or winnings connected to the breach. You are solely responsible for keeping your login details secure, including your phone, password, and any PIN, and you must not share them with anyone. All activity and transactions under your account are treated as authorized by you.

1. Accurate information is mandatory and must remain up to date.
2. One account per person is allowed; duplicate accounts are prohibited.
3. You must protect credentials and report suspected compromise promptly.
4. You accept responsibility for all bets, deposits, and withdrawals on the account.

3.1 Identity Verification (KYC)

We apply KYC checks to protect player safety, prevent fraud, and meet AML obligations. We may require you to provide a government-issued ID, proof of address, and proof of ownership of your payment method before allowing withdrawals, increasing limits, or when our security systems flag risk. You authorize us to verify information you provide and to request additional documents or confirmation steps where needed. If you fail, refuse, or are unable to complete verification within a reasonable timeframe, we may suspend your account, restrict withdrawals, and, where required, void bonuses linked to unverified activity until KYC is completed.

4. Deposits and Withdrawals

All deposits and withdrawals are processed in BDT (৳) or an equivalent value where supported, and you agree to follow the payment rules in this section. We may apply security checks, transaction monitoring, and verification steps to reduce fraud and comply with AML standards. You must use payment methods that belong to you, and we do not accept third-party deposits or withdrawals routed through another person or agent. We reserve the right to set minimum and maximum limits, apply risk-based holds, or request additional documentation before processing transactions, especially where unusual patterns or suspected misuse are detected.

4.1 Supported Payment Methods

We support payment options commonly used by players in Bangladesh, including bKash (typically instant), Nagad (typically instant), Rocket (mobile banking), and USDT/Tether (blockchain). Availability can vary by channel, network conditions, compliance checks, or operational requirements. You are responsible for entering correct wallet numbers, transaction references, and any required details. If you send funds to an incorrect address or number due to your error, recovery may not be possible. We may add, remove, or restrict payment methods at any time for security, compliance, or service quality reasons.

4.2 Deposit Terms

The minimum deposit is ৳100 or the equivalent value in supported USDT transactions, unless otherwise stated on the cashier page. Deposits are credited instantly in most cases, but delays can occur due to network issues, compliance checks, or verification requirements. We do not charge deposit fees, but your payment provider or wallet service may apply its own charges, which are outside our control. You must not deposit using funds derived from unlawful activity, and you must not use another person payment method. We may reject, reverse, or freeze deposits that appear suspicious or violate these Terms.

4.3 Withdrawal Terms

For verified accounts, withdrawals are typically processed within 5 to 15 minutes, but actual timing may vary depending on payment method, network conditions, and security checks. Where possible, withdrawals must be made to the same method used for deposit, and we may require you to withdraw to a method registered in your name. We reserve the right to request ID verification, proof of payment method ownership, or additional KYC before processing any withdrawal. We may delay, refuse, or cancel withdrawals that we reasonably suspect are linked to fraud, bonus abuse, chargeback risk, or AML concerns.

5. Bonuses and Promotions

All bonuses, free credits, and promotional offers are optional and subject to bonus terms, including wagering requirements that must be completed before any related funds can be withdrawn. The wagering multiplier, eligible games, contribution rates, and any maximum cashout or maximum bet limits will be stated within the promotion details, and those rules form part of these Terms. Bonuses may have time limits, and expired bonuses or unused promotional balances may be forfeited after expiry. Only one bonus is allowed per person, household, IP, or device, and we may void promotions where duplication or manipulation is detected.

We actively prevent promotion abuse, including but not limited to hedging, coordinated play, or patterns intended to extract value without fair risk. If we reasonably determine that an account has abused an offer, we may void the bonus, remove winnings derived from it, and restrict or close the account. We may modify, suspend, or cancel any promotion at any time, including for compliance or risk reasons, and we are not obligated to provide alternative compensation. For general offer details and current availability, you can review Bonuses for the latest promotion pages.

6. Responsible Gambling

We support responsible gambling and encourage you to treat gambling as entertainment, not as a source of income. If you feel your play is no longer in control, we encourage self-assessment and early action. You may request deposit limits on a daily, weekly, or monthly basis by contacting support, and we can also apply cool-off periods of 24 hours, 7 days, or 30 days upon request. Self-exclusion can be set as temporary or permanent via Telegram support, and during self-exclusion you must not attempt to create a new account. We also recommend parental control tools to help protect minors.

7. Prohibited Activities

You must not use the services for any unlawful, abusive, or manipulative purpose. Any violation of this section may result in immediate termination, forfeiture of funds, suspension of withdrawals, and where appropriate, reporting to relevant authorities. We may investigate activity using security, device, and transaction signals, and we may request explanations or documents to confirm legitimacy. If we identify behavior that threatens platform integrity, player safety, or compliance obligations, we may take protective actions without prior notice, including restricting games, limiting bets, or freezing funds while an investigation is ongoing.

8. Intellectual Property

All content, software, design, text, graphics, logos, and platform functionality are owned by us or our licensors and are protected by applicable intellectual property laws. You receive a limited, non-exclusive, non-transferable right to access and use the services for personal, non-commercial purposes only, subject to these Terms. You must not copy, reproduce, distribute, modify, reverse engineer, or create derivative works from any part of the platform without prior written consent. Third-party game providers and technology partners retain ownership of their respective intellectual property rights, and your use remains subject to their protections.

9. Limitation of Liability

The services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will always be free from delays, bugs, or external disruptions. To the maximum extent permitted by applicable law, we disclaim liability for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or reputational harm. You accept full responsibility for your gambling decisions and any losses. Our aggregate liability to you for any claim is capped at the total amount of your deposits made in the prior 90 days.

10. Termination and Inactivity

You may request termination of your account at any time by contacting support, and any remaining balance may be withdrawn subject to completion of KYC, payment method checks, and AML review. We may terminate, suspend, or restrict your account if we reasonably believe you have breached these Terms, engaged in fraud, failed verification, or created risk to platform integrity. We may also act to meet regulatory or security requirements. If your account remains inactive for 12 months or more, we may restrict access or close the account after reasonable checks, and we may require verification before releasing any remaining funds.

11. Governing Law and Disputes

If you have a complaint or dispute, you agree to contact support first and attempt informal resolution by providing clear details and relevant evidence. If the matter is not resolved informally, you agree to attempt mediation before escalating the dispute further. If mediation does not resolve the dispute, you agree that the dispute will be finally settled by binding arbitration conducted in English on an individual basis only. You waive any right to bring or participate in class actions, class arbitration, or representative proceedings, and you agree that any relief sought will be limited to your individual claim.

12. Changes to Terms

We may update these Terms at any time, and changes take effect immediately upon posting on the platform. Where we consider a change material, we may provide notice through the platform interface or by email where available, but you remain responsible for reviewing the latest version before continuing to use the services. Continued access or use after changes are posted confirms your acceptance of the updated Terms. If you do not accept revised Terms, you must stop using the services and request account closure, subject to verification and withdrawal rules described above.

13. Contact Us and Support

For questions about these Terms, account access, KYC, deposits, withdrawals, or responsible gambling tools, you can contact our support team at any time through the platform support channels. We aim to provide assistance in Bengali and English and target a response within 24 hours, although complex verification or AML reviews may take longer to complete. When contacting support, use the same phone number registered on your account and provide relevant transaction references to speed up resolution. For general platform navigation, you can start from Home to find the correct support entry point.

By continuing to use the services, you confirm you understand these Terms, including bonus terms, wagering requirements, KYC obligations, payment rules for bKash, Nagad, Rocket, and USDT, and our right to protect the platform through security and AML controls. If you choose to play, do so responsibly and within your limits, and use self-exclusion or cool-off tools when needed. If you want to explore available betting features before depositing, you can review Sports for the main categories and rules. Thank you for taking the time to read this agreement and for helping keep the community safe.